Home Storage U-Haul Location FAQ Contact Us

Thank you for looking at our Frequently Asked Questions page.
Most of your questions can be answered by reading the following information.

Is property gated? Yes- Open gates 8 am- 8 pm 7 days a week.

Is property lit? Yes

Is there a deposit? A refundable $20.00 is required for each unit including outside storage.  All inside units are broom swept prior to lease and must be in same condition upon vacancy to receive refund.

Do you offer climate controlled units? We do not have climate controlled units.

If I am late on my payment, is there a late fee? All payments are due on the first of the month.  There is a $15.00 late fee on any payment not received within the 3-day grace period.

I am moving in town and am waiting for my residence to be come available. Can I rent for just a few weeks? Yes- we offer single month rentals that can be extended if necessary.

Do I have to sign a year-long lease? No- we offer month-by-month contracts that automatically renew unless you notify us in writing 2-weeks prior.

Do you provide locks for the storage units? We do not provide locks. Each renter is responsible for his/her own lock. We do have locks available for purchase if necessary.

Is my property insured? Do I need to get insurance?

The contract you sign explains that each renter is responsible for their property and that it is recommended that they obtain renters insurance or notify their homeowners policy that they have a storage unit.

I have an old truck I want to store. Can I use your outside storage?

All vehicles stored on our outside lot are subject to the same rules. Each vehicle must be in running condition subject to the St. Clair County codes for street worthiness, and must be currently licensed and titled. We also reserve the right to deny any vehicle that is considered an “eye-sore”.

If I move in on the 10th of the month- do I pay for the whole month?
We pro-rate all move-ins accordingly.

If I move out on the 17th of the month I already paid for, do I get a refund?

No- once a month is paid for there are no partial refunds. Deposits are refunded if written 2-week notice is given.

If you still have questions or can think of one we need to address, contact us.

Mid-America Storage
4310 E State Route 161
Belleville, IL 62221
(618)-566-4505 . (618)-235-4985 . (618)-566-7499
Hours: 8 am - 5 pm Mon - Fri
8 am - 4 pm Sat
8 am - 2 pm Sun
Gate hours: 8 am - 8 pm 7 days week
Home Storage U-Haul Location FAQ Contact Us
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Property managed by Trident Group, LLC
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